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Frequently Asked Questions
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Frequently Asked Questions:-
Q: How do I place an order?

A: To place an order, you can fill our online order form, call us or send us an email with a description of what you are looking for including the date of the event, number of serving and style of your cake/cupcakes. We will return your message will within 24 hours.

Q: Do I have to pay for my cake at the time of order?

A: A deposit of 60% is required at the time of booking all cakes and cupcakes. The 60% deposit is due upon ordering to confirm and hold your date and is non-refundable. Final payment is due on pick up date. If we are delivery your cake, final payment is due 3 working days to delivery days. For wedding cakes final payment is due 2 weeks to the event.

Q: How much notice do you require for cake orders?


A: We require 72 Hours for basic buttercream cakes & a minimum of two weeks for all custom cake orders.
For wedding cakes, we recommend that wedding cake orders be booked a minimum of 3 months in advance. A consultation will be set up when you book your order. This will give us a chance to sit down and go through every detail of your custom made wedding cake. We request a 60% deposit at the time of booking, with the balance due 2 weeks before the wedding date. This deposit is non-refundable after 7 days from time of order. Deposit refund within 6 days from time of order will be minus a N3000.00 Cancellation Fee.
Orders placed less than 6 days from your event is subject to a RUSH fee of 10%.

Q: Do you deliver?

A. Yes we deliver cakes within Lagos at a fee, which is calculated based on distance. Wedding cake delivery within Lagos is free (we do not introduce wedding cake at weddings). Delivery is available for products above N5000.

Q: What is your payment policy?
A: We accept cash, online transfer and bank deposits. Call us for bank details.

Q: Do you have a storefront where I can pick up Cakes or Cupcakes?
A: Yes, you can pick up your cake at No. 26, Lasu-Isheri Expressway, Olorunfemi B/stop, Igando, Lagos. Opening time 10am to 6pm, Monday to Saturday.

 
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